UPDATE
"New location for face to face Ashford Borough Council services in Tenterden. With the closure of Tenterden Town Hall for refurbishment, Ashford Borough Council’s face to face services will now be available twice a month at Highbury Hall.
A Customer Service Advisor (CSA) will be on hand on the first and third Wednesday of each month from 2pm to 4pm at Highbury Hall, Highbury Lane, Tenterden TN30 6LE. Alternatively you can visit our website at www.ashford.gov.uk/contact-us where you’ll be able to look up information relating to your query (with the option to find additional contact information if you need more help).
Ashford Borough Council is a local authority which provides services to residents in Ashford, Tenterden and a large network of surrounding villages.
Our services include keeping the streets clean and collecting rubbish, renting out social housing (council houses and flats), running cemeteries and providing play areas. Council tax and housing benefits, leisure facilities, and tourism are also handled by the council. We deal with planning applications for everything from a conservatory to major developments and if you are buying a home in the borough we can provide you with a comprehensive land search service. We issue licenses for taxis and licensed premises, look after parks and open spaces, and parking around the borough.
PAYMENTS
Payments to Ashford Borough Council
https://www.ashford.gov.uk/pay
PARKING TICKETS
Penalty Charge Notices
https://pcnpayappeal.ashford.gov.uk/VEH/Live/3sc/3sc-us/
PEST CONTROL
Information about rats, mice and other pests
https://www.ashford.gov.uk/environmental-concerns/pest-control/
PLANNING
View Planning Applications Online
https://ashfordboroughcouncil.my.site.com/pr/s/register-view
PLANNING ENFORCEMENT
Reporting a Planning Breach
www.ashford.gov.uk/report-a-planning-breach-form
RECYCLING
Recycling in Tenterden https://www.ashford.gov.uk/recycling-waste-and-bins/recycling/
Look up waste collection day https://secure.ashford.gov.uk/wastecollections/collectiondaylookup/
Garden recycling https://www.ashford.gov.uk/recycling-waste-and-bins/garden-waste/
Garden Waste Collection Service - manage your existing service or sign up as a new customer https://secure.ashford.gov.uk/gardenwaste/
Missed wheelie bin collection https://secure.ashford.gov.uk/wastecollections/reportmissedbin/
Household Waste Recycling Centre (Kent County Council) https://www.kent.gov.uk/waste-planning-and-land/rubbish-and-recycling/find-your-nearest-tip
https://www.mytenterden.co.uk/directory/ashford-household-waste-recycling-centre-listing-1810.aspx
REPORT
Online form to report environmental issues: dog fouling, lost and found dogs, litter, graffiti, fly tipping, fly posting, discarded syringes, vandalism, noise, food safety, trees (danger, obstruction) https://www.ashford.gov.uk/report/